Why Join Us?
Reach Millions of customers
Jumia is now in millions of houses all around Africa, get the chance to show your products to millions of them everyday.
Large Support Team.
Our large team of Vendor support specialist is always on hand to offer assistance and advice on any of your inquiries.
Jumia Academy
Jumia Academy will help you become an e-commerce expert.
Analytics & Insights
Track your sales, understand your customers and grow with data-driven insights
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From our Seller Knowledge Base
If you’re not satisfied with your purchase, Jumia makes it easy for you to return your items and receive a refund. To create a return, simply follow these easy steps.
Overall Shop Delisting Rules： Shop Delisting Metrics Shop Delisting Conditions Frequency Email Notification Average Customer Rating (ACR) ACR ≤ 2.5/5 and number of customer ratings ≥ 5 Weekly Delisting Notification
The shop relisting channel. Please stay tuned for future policy changes. Thank you for your cooperation! Sellers can find out the reason for store delisting via email or through the
Jumia product delisting rules and delisting conditions are as follows: SKU Delisting Index SKU Delisting Rules Frequency Conditions for SKU Re-listing Quality Return Rate (“QRR”for short) QRR ≥ 5% and
The Jumia platform has requirements on the overall performance of shops and individual product indicators. The platform policy aims to improve the user experience of African buyers through various monitoring
Dear sellers, Jumia requires that the overseas warehouse accounts of sellers are updated with corresponding inventory by Jumia agents based on the products put into the warehouse. The specific process
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