Egypt Overseas Warehouse Onboarding Guide

JUMIA Egypt Overseas Warehouse: Local Store Registration, Taxation, and Payment Collection Guide

Introduction

According to Egyptian compliance requirements, all stores (including new onboarding and transfers from the international platform) must operate using a local Egyptian company entity. Sales proceeds will be directly settled into the bank account of this local company.

This guide aims to help sellers understand the required documents, registration process, and tax compliance procedures for opening a local store. Sellers are responsible for preparing the relevant documents themselves; for assistance, please contact payment service provider HKF for assistance.

1. Required Documents and Information Preparation

Before registration, please ensure you have prepared the following documents (electronic files) and key information.

1.1 Core Registration Documents (5-6 copies)

  • Company Commercial Registration
  • Company Tax Card
  • VAT Registration Certificate (if the tax threshold has been reached, proof of tax payment is also required).
  • Egyptian Citizen Documents: Copy of local ID card or passport.
  • Bank Account Information: Proof of local bank account corresponding to the company.

1.2 Key Information List

During registration, the following information needs to be extracted from the above documents and entered into the backend:

  • Company Information: Company name, address, business registration number, tax number (TIN), VAT number.
  • Responsible Person Information: Name of the Egyptian resident representing the company and their identification number.
  • Bank Settlement Information: Bank name, account number, SWIFT code/bank code.

⚠️ Important Note: Email Address

The email address entered in the Vendor Center must be a regularly used email address for receiving operational notifications and important policies. Once entered, it cannot be changed, so please enter it carefully.

2. Registration Process and Store Naming

2.1 Registration Steps

Please go to the Jumia Vendor Center and follow these steps:

  • Prepare Documents: Prepare the required documents yourself or contact HKF to obtain the above-mentioned company and bank information.
  • View Store Opening Guide: Click JUMIA Egypt Overseas Warehouse Local Store Registration Process
  • Fill in Information: Complete the form strictly according to the local company information.
  • Upload Documents: Upload 5-6 prepared documents.
    • Special Requirements: The Tax Card (TIN), VAT Registration Certificate, and Tax Payment Certificate must be uploaded as a single image.
  • Wait for Review: Please check your email for review status after submission.

2.2 Store Naming Guidelines

To comply with international operation and site differentiation requirements, all newly registered store names must end with “-EG-COD” (e.g., SuperStore-EG-COD).

3. Value Added Tax (VAT) and Invoicing Guidelines

3.1 Tax Information

The standard VAT rate in Egypt is 14%.

  • Self-registered entity: Sellers are responsible for their own tax declaration and invoicing costs.
  • Through HKF collaboration: Please consult with HKF to confirm whether VAT and invoice issuance services are included in their service fee.

3.2 Invoice Issuance Requirements

When a customer requests a tax invoice (common for high-value orders such as mobile phones, televisions, and home appliances), the seller must comply.

Process Step Detailed Actions
Trigger Scenario Customer contacts Jumia Customer Service ➡️ Jumia informs the seller or partner HKF
Invoice Issuance VAT invoice issued by a licensed local company on the Egyptian tax website
Invoice Content Invoice description can be in any language; the system uses international commodity codes. Custom information can be added to the invoice, such as store name, store ID, order number, order date, etc. (order amount is mandatory)
Document Flow Local entity forwards the invoice (electronic copy) to the seller and Jumia ➡️ Jumia Customer Service provides it to the customer
Seller Responsibilities Must be completed within 3 working days, and the electronic copy must be retained by the seller (this process does not go through the Seller Center)

4. Payment Collection and Annual Compliance

4.1 Payment Collection Mechanism

  • Settlement Method: Payment in local currency (EGP) via bank transfer.
  • Account Requirements: Must be a corporate account linked to the local company where the store is located.
  • Payment Cycle: Settlement once a week.
  • Commission VAT: Jumia platform commissions already cover 14% VAT.

4.2 Annual Compliance Verification

  • Tax Clearance Certificate: The company associated with the payment account must provide an annual tax clearance certificate at least once a year to prove its tax status has been verified by the tax authorities.
  • Obtaining Method: Issued by the local tax authority. It is recommended to contact a local accounting service provider or HKF for assistance to ensure timely submission, so as not to affect the store’s compliance status.
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