Product Status Management – Product Activate/Inactivate

Currently, Vendor Center supports sellers to batch Active/Inactive products through the page or file upload. Special note: If an FBJ product has inventory, the system does not allow deactivating the corresponding product.

The operations are as follows

1. Active/Inactive a product on the backend page

  • On the Manage Products page, click the icon under “Active”.
  • After the page expands, you can launch (Active) or discontinue (Inactive) products by country by clicking the white circular button.

2. Batch Active/Inactive Products

2.1 Batch Activation/Deactivation of Products on the Backend Page

  • On the Manage Products interface, select the products to be activated/deactivated.
  • Click “Activate” in the upper right corner for the selected SKUs; the operation will apply to all sites.
  • Click “More Actions” and select “Deactivate” for the selected SKUs; the operation will apply to all sites.

2.2 Batch File Upload

  • Click “IMPORT / EXPORT” under Manage Products.
  • Select Product for Type and Export Status for Action.
  • Customize the product creation time and site, then click Export.

  • You can see the status of each site by downloading the form.
    • If you need to take the product offline: enter “INACTIVE”
    • If you need to put the product online: enter “ACTIVE”
    • You can enter according to actual needs in the corresponding country.

Suppose a seller needs to Inactive a certain SKU in all countries, here is an example:

  • Edit the table and send it back: select “Product” for Type, select “Import Status” for Action, then drag the table to the box to upload it.

  • Check the file upload results.

Click on Upload History to view the upload results, which include:

    • Created at: Creation time.
    • User: Creator.
    • File: The uploaded file can be downloaded.
    • Action: Operation category.
    • Status: Status. Click on the status to view the completion progress percentage (%).
    • Progress: “Finished” indicates completion, or download the error file.

There are 5 types of statuses:

    • Pending: Waiting to upload.
    • Completed: Completed.
    • In progress: Uploading in progress.
    • Failed: Upload failed. Please download the error report to check the reason.
    • Failed: Partially failed. Click on the progress bar to view the success percentage.

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