Product Deletion Policy

JUMIA Inactive Product Cleanup Program

To further enhance platform product quality and customer experience, Jumia will implement a monthly product cleanup program starting in March 2026. We will periodically remove long-term inactive products via the Vendor Center to optimize our product catalog and provide better exposure for high-quality items.

1. Implementation Date

This program officially commences in March 2026 and will be conducted on a monthly basis thereafter.

2. Cleanup Criteria：

Products meeting all of the following conditions will be subject to removal：

  • Created≥360 days ago；
  • The stock in warehouse(Fulfillment by Jumia) is 0
  • No Consignment Orders (COs) created in the past 12 months(Consignment Order, which is created by the seller in the Vendor Center before shipment)；
  • Zero page views in the past 365 days；

Scope: Product variation level (SKU simple)

3. Why are we doing this?

    • Better Traffic Concentration: Our algorithm prioritizes active, high-conversion products, helping your bestsellers get more visibility.
    • Lower Operational Costs: Stop spending time maintaining “zombie listings” and focus your energy on detail page optimization and campaign participation.
    • Improved Conversion Rates: A clean, well-managed shop builds customer trust and streamlines the purchasing decision process.

4. Seller Self-Check & Recommended Actions：

We strongly recommend that you log in to the Seller Center, check your products via the “Product” module, and take one of the following actions：

  • Optimize：Update titles, descriptions, images, and prices to attract more views.
  • Restock：If you intend to sell the product, please create a new CO ( Consignment Orders ) and restock accordingly.
  • Delist：If you have no sales plans for the product, we suggest manually removing the SKU to keep your shop clean and organized.

5. Purpose and Follow-up：

This is a long-term initiative by Jumia to improve the overall shopping environment and ensure high-quality products receive maximum exposure. We understand this may require adjustments to your shop management and appreciate your support and cooperation.

If you have any questions regarding this cleanup program, please feel free to contact us via Raise a Claim in the Seller Center.

Thank you for your understanding and cooperation.

Jumia Global

css.php