Dear valued sellers,

Thank you for your continued active participation in and strong support of the Uganda Business Expansion Incentive Program. To continue supporting our partners in expanding into the Ugandan market, we are pleased to announce that this program will be extended.

Details of the Extended Program:

Program Effective Date: From April 1, 2026

Program Terms Remain Unchanged during Effective Period:

Products enjoy up to 90 days of free storage fees within 0-90 days after check-in;

Products enjoy a 50% discount on outbound fees when an order is fulfilled.

Scope: This program continues to apply to all products from JG Uganda overseas warehouse sellers, with no category restrictions.

Important Notes:

• If any adjustments are made on this program, Jumia will notify sellers at least 30 days in advance.
• Jumia reserves the right to terminate or modify the terms of this program at any time, with final interpretation rights belonging to Jumia.
• All standard FBJ policies and terms remain in effect, except for the terms covered by the above program.

We believe this extension will continue to create a more attractive business environment for our seller partners in Uganda, helping you quickly test products and expand your product range through the FBJ model, and achieve great results together with Jumia.

Best regards,

Jumia Global

2026/9/4

Frequently Asked Questions:

1. How is it determined whether a product qualifies for the program?

Within the effective period, products will enjoy free storage fees within 90 days of check-in, and a 50% discount on outbound fees upon shipment.

2. Do sellers need to submit an application to receive the storage and outbound fee discounts?

No application is needed. Jumia will automatically waive the relevant fees for eligible SKUs.

3. Can the storage fee waiver rules for 45 days and 90 days be combined?

No, these two fee waivers cannot be stacked. For example, products eligible for this program will enjoy a combined maximum of 90 days of free storage, rather than 45+90 days.

4. Why do sellers sometimes see two storage fee deduction records for the same SKU on their statement?

This typically occurs because the same SKU has inbound stock records from different dates. In Jumia’s statement, inventory for the same SKU is recorded separately: storage fee charges for stock aged 90 days or less are combined into one line, while charges for stock aged more than 90 days are combined into a separate line. As a result, two deduction records may appear on the statement for these products.Sellers can self-check Jumia’s storage fee collection records via Seller Center (VC), using the following path:

Account Statement >> Export Transactions >> select the desired “Start Date” >> select “End Date” >> select statement status “paid” or “unpaid” >> Export >> the statement enters the Transactions Exports queue >> once “Status” shows “Completed” >> click the “Download” icon.